Policies

Shipping & Returns

USA to India Shipping — clear, fair, and transparent.

Shipping Process

We offer shipping all over India using Bluedart, Delhivery, and DTDC couriers.

For all B2C personal orders, a flat shipping fee of INR 300 per parcel is charged, as mentioned in the Pricing Calculator and Order Form.


Shipping Time

Indian Warehouse

2 – 3 Business Days

USA Warehouse

12 – 14 Business Days


Return & Exchange Policy

Because all of our products are imports from the USA, we have certain guidelines for refunds, due to customs duty, international shipping, and handling — while providing you with the best service possible.

Return and Refund Policy

  • In the event you receive the wrong item, you must contact us immediately within 2 days of receipt.
  • In case the box is damaged at the time of delivery, please do not accept the courier parcel.
  • If you receive a wrong or damaged item, contact us within 24 to 72 hours. We will ask you to send product pictures and will arrange FREE Reverse Pickup for return.
  • Upon receipt of the item, we will provide you with a replacement or immediate refund.
  • The item must be unused and in new condition with all original packaging to be considered for a full 100% refund.

Return Policy — Country: India

Returns

Accepted for defective & damaged products only

Product Condition & Window

New, unused with all tags — Return request within 48 hours of delivery

Return Method

By Reverse Courier Pickup

Return Label

FREE Prepaid Courier Label — download and print

Restocking Fees

No cost

Refund Processing Time

3 business days

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