SHIPPING & RETURNS

Because all of our products being 100% genuine imports from the USA, we have certain guidelines for refunds, due to customs, International shipping and handling while providing you with the best service possible.

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Cancellation Policy - All orders are eligible to cancellation within 24 hours of placing your order.  After the 24 - hour period, any order placed cannot be cancelled as Import/Shipping Process starts from USA / UK / UAE Warehouse

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In the event you receive the wrong item you must contact us immediately within 01 day of receipt. In case the box is damaged at the time of delivery, please do not accept the shipment.

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In case you do receive a wrong or damaged item and contact us within 24 hours, we will ask you to send the product pictures and arrange Reverse Pick up for return of product.  Upon receipt of the item we will provide you with a replacement or refund.

The item must be unused and in new condition with all original packaging to be considered for a full 100% refund.

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Note - Categories which are considered consumables such Beauty products, Vitamin/health supplements and Food related products we accept Refund / Return Only if you receive a Wrong Product / Damaged Product.